While I appreciate getting the correct replacement part, the process was not ideal. The person I was dealing with didn't seem to understand what my issue was or how to fix it. The manual I have clearly states that the control chain is a #25. Not true - it is a #35 chain, and Etile apparently does not carry it. In addition, I was referred to, quote, "The manufacture" who didn't even have any of the parts listed. We have really liked our Elite gate units and a little sorry to see the support slack off.

The item I've received did not match what I requested.It is described as aluminum material.However I received the steel made.

Easy to find the parts on line.

Good easy online shopping

Available at good price.

Ordering was seamless and shipping was quick

Ordering was easy. When the order was delivered one of the boxes with the operator in it was broken and things were falling out. I had to look it over before excepting the order. Just a worry that things are broken or missing.

They have all what I needed and quick response.

Thank you for checking inventory before I bought.

easy to find and order parts

Another fast purchase thank you.

Prompt response to Chat

1st time ordering from you through a friend

Have lift master opener needed another remote

Excellent experience Quick and easy to order .

Shipping is way to much. Usps flat rate would cost half as much and get delivered quicker

it's very easy to get things done here

The motor I had was superseded to this part number and it was in the description. Very helpful

The only issue was that you apparently do not stock a replacement chain.

You had what I was looking for. The website is well laid out and the information was very clear.

We've had great service and quick shipping from you guys! Thanks